The following terms and conditions apply to the use of this website and our services, including transactions through the site and offline. Be sure to review the contents thoroughly, and be aware that the contents are subject to change without notice.
Legal Notice
The Talking Teacup is a Restaurant and Gift Store providing services and sales at 301 West Butler Avenue in Chalfont, Pennsylvania (USA).
Copyright
All photographs, graphics and content appearing on our website are the property of, or licensed by, The Talking Teacup; including such matter as published on Facebook, Instagram and other social media website. These photographs, graphics and contents are subject to United States copyright laws.
Use of Our Sites and Services
Our site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on our site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.
The Talking Teacup reserves the right to refuse service and/or cancel orders at its discretion, including without limitation, if The Talking Teacup believes that customer conduct violates applicable law or is harmful to the interests of The Talking Teacup or its customers and staff.
Privacy Policy
Personal information that you submit to The Talking Teacup through our web site, telephone, email, or other communication method, is governed by our Privacy Policy. The Talking Teacup does not provide your contact information or other personal details to any persons or organizations except as required for processing transactions, or by court order or other legal procedure.
Do not send credit card information through email!
Cookies
Our web site uses cookies to make sure you get the best experience on our site, through WordPress, Gravatar, payment/reservation processing and Google services. Our e-commerce site may use cookies to maintain your cart and checkout process, as well as provide us useful traffic behavior information.
Third-party sites, like Google, might use cookies and monitor your interaction with our site. These third-party cookies and behaviors are governed by their respective privacy policies.
Payment Terms
Payments for services and products shall be made in United States Dollars (US$) by Credit Card or Cash. Services and products may not be provided until payment has been received.
Gift Certificates
Gift certificates are available, sold only in person at our restaurant and store. Gift certificates may be used for regularly scheduled brunch and high tea seatings, but are excluded for special events.
Sales Tax
The Talking Teacup charges sales tax for certain products and services, based on the applicable sales tax laws of Pennsylvania.
Gratuity
Unless otherwise noted, prices do not include gratuity for our hard working servers and kitchen staff. Gratuity may be left on the table or added to your credit card charge. An automatic 20% gratuity is added for parties of six persons or more.
Credit Card
Credit Cards may be used for payment, however a surcharge will apply at the current merchant rate.
Price and Offering Changes
Menu items and prices are subject to change without notice. We are unable to match prices of other facilities or honor prices and service offerings described on third-party websites.
Reservations
Reservations are required for all seatings – regular seatings, book club and special events. Reservations are per person. Sharing is not permitted.
Reservations may be made via telephone and email for regular seatings and book club. Reservations are not valid until confirmed by an employee of The Talking Teacup.
Reservations for special events must be made via telephone or via our website when applicable.
Patrons will be asked to provide a credit card to hold a reservation. When reserving a regular seating or book club via email, do not include your credit card information in the email. We will call you for this information and confirm your reservation.
We do not accept calls during seatings, and we do not return calls Monday through Wednesday. If we do not answer your call, leave a detailed voicemail. We will return your call by end of the next business day.
Special Events Scheduling
Our Events page features information on scheduled events and special seatings. Pricing and seating times become available six to eight weeks prior to the posted event. Reservations are not accepted until pricing and seating have been announced.
Events and special seatings listed under our “Save the Date” section of the Events page, are target dates and subject to change.
Large Parties
Our largest table seats eight persons. Groups of more than eight persons will be required to reserve a private party. Call for more information and pricing. Maximum seating is 30 persons.
Cancellations and Party Changes
All cancellations and party size changes for regular seatings must be made at least 48 hours in advance, to avoid a service charge, regardless of reason for the cancellation or party size change. Regular closure days are not included in the cancellation and change time-frame.
- Special Event tickets will not be refunded unless the event is canceled by The Talking Teacup.
- Holiday and Special Seating reservations require cancellations and changes at least 96 hours in advance.
- Late cancellations will result in a service charge of $25 per member of the party for regular seatings. Late cancellations for Holiday and Special Seatings will be charged the full amount of the reservation.
- Parties with fewer persons than reserved will be charged $25 per missing member of the party for regular seatings. Missing members for Holiday and Special Seatings will be charged the full amount.
- Entire party “no shows” will be charged a fee equal to the highest priced menu item of the day, per person, for regular seatings. Entire party “no shows” for Holiday and Special Seatings will be charged the full amount of the reservation.
- Late Take-out order cancellations will not be refunded.
The Talking Teacup is closed on holidays, Mondays, Tuesdays and Wednesdays. Cancellations and party size change attempts on these days are not processed until the following business day, therefore non-business days are not included within the cancellation period. Cancellations and changes must be reported by Saturday morning for Thursday and Friday reservations.
Emergency Closure
The Talking Teacup may need to close for an emergency, such as inclement weather, mechanical failure, government decree or other urgent matter. In the case of emergency closure, The Talking Teacup will make an effort to contact each reservation to reschedule.
Special and Private Event Closures
The Talking Teacup will not have regular seatings during scheduled Private and Special Events. Watch our Facebook page for special announcements.
The Talking Teacup reserves the right to cancel any special event or private event that does not have sufficient seating advance sales.
Acceptable Behavior
The Talking Teacup is designed to be a peaceful and serene place for adults to unwind and escape everyday life. Guests are expected to maintain appropriate behavior to support this peaceful and serene environment.
Parents and guardians are responsible for the actions and safety of children in their party. Due to the length of seatings, delicate environment and for the convenience of other guests, we are unable to accommodate children under the age of 10 years.
The decorations at The Talking Teacup contain a number of irreplaceable, fragile antiques. Guests shall enjoy the decor visually, but may not touch the decorations. Any items damaged by a guest will be added to their party’s bill.
Management reserves the right to refuse service to any guest exhibiting disruptive, inappropriate or dangerous behavior. Guests instructed to leave the facility will not receive a refund.
Food Allergies
Be aware that our food may contain or come in contact with common allergens such as dairy, eggs, peanuts, tree nuts, wheat, soy, or other items. We takes steps to safely handle foods and reduce risk, however cross contamination may occur. Factors beyond our reasonable control may affect the foods which we serve.
In some cases The Talking Teacup may be able to accommodate food allergies for an additional charge. Allergies must be disclosed when reservations are made. We’ll advise our ability to accommodate the allergy at that time.
We are unable to make food allergy and gluten free accommodations for special events.
Outside Foods and Refreshments
Alcohol (BYOB)
Guests of legal age may bring their own wine and other alcoholic beverages, in a factory sealed container, for self service. The Talking Teacup cannot handle or serve alcoholic items. Guests bringing alcohol should bring their own corkscrew and glasses.
Cake and Other Foods
Outside foods, including but not limited to cakes and other desserts, are not permitted.
Governing Law
In the event of litigation, both parties agree that the Laws of Pennsylvania shall apply and both parties consent to the jurisdiction of the local courts of Chalfont, Bucks County, Pennsylvania, USA. Both parties expressly waive a trial by jury and waive any right of removal or transfer, whether due to forum non-convenience or other reason.
These Terms and Conditions constitute the entire agreement between you and The Talking Teacup with respect to our web sites, products and services. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Talking Teacup with respect to our web sites, products and services. No change of the Terms and Conditions shall be effective unless it is authorized by The Talking Teacup. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be construed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
REVISED 26 September 2024